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“Cutting-edge, unique and innovative disability support service”

Kingstones Innovative Disability Support

Kingstones.I.D.S is a 5-year-old small family-owned business. This allows us the wonderful flexibility to pay each and everyone of our participants with person-centred care and attention. Being a small business, we are able to communicate and compromise any issues that you may have; whether you/your child has dietary requirements, certain triggers or just needs more help in general, we are happy to cater to your specific needs.

Our staff are carefully selected based on experience, qualifications and personality! We are a team filled with family values, outgoing and joyful presence and high quality care. We encourage friendship and connection between our staff and participants, which supports comfort and allows our team to work around each clients varying needs. 

At Kingstones.I.D.S, we have participants who have been with us since the very beginning! We are extremely grateful to have the chance to know all of our members on a personal level; priding ourselves in the attention to detail that is difficult to receive by much bigger service providers. Being a small business also promotes easy communication between our directors Joan and Kalvin Vaega, and parents/guardians/carers. 

Why Trust Us?

Being in the Disability Support industry, we acknowledge that there are many participants of the NDIS that are neglected and abused by services and support workers. According to The Australian Institute of Health and Welfare, people with disabilities are 3 times more likely to experience all forms of abuse than those without a disability.  Considering these statistics, we understand the utmost importance of having a service where participants feel comfortable, safe and feel like they have a voice.

We encourage ‘your choice’. Your choice to choose or leave our service, the choice to negotiate a care plan that works for you, the voice to report any issues that you may be having at home, in the community or at our service. We take every precaution and every complaint extremely seriously, putting our participants needs as our top priority.